Terms & Conditions

Applicability

All business relationships between Wood & Duong GbR, Friedelstr. 31, 12047 Berlin, Germany, hereinafter referred to as vendor – and the purchaser – hereinafter referred to as buyer – shall exclusively be subject to the following General Terms & Conditions in the version which has been valid at the time of placing the order by the buyer.
Any deviating terms and conditions of the buyer do not apply, unless the vendor has expressly agreed to their validity in writing.

Conclusion of the contract

The presentation of the goods in the Katies Blue Cat online shop of the vendor does not constitute a binding offer for the conclusion of a contract. It rather constitutes a non-binding invitation to the buyer to submit an offer to buy to the vendor.
An offer to buy is submitted by the buyer to the vendor by an order of the goods displayed in the online shop of the vendor.

The trader shall ensure that the consumer, when placing his order, explicitly acknowledges that the order implies an obligation to pay. If placing an order entails activating a button or a similar function, the button or similar function shall be labeled in an easily legible manner only with the words “order with obligation to pay” or a corresponding unambiguous formulation indicating that placing the order entails an obligation to pay the trader. If the trader has not complied with this subparagraph, the consumer shall not be bound by the contract or order.
The buyer can correct input errors in the course of the delivery and payment process at any time and at the latest before sending off the binding order obliging payment through clicking the button “Edit” and getting back to the page where the relevant details of the buyer were given and can be corrected.
Moreover, the buyer can correct input errors in the course of the delivery and payment process at any time and at the latest before sending off the binding order obliging payment through clicking the button “Back”, which is provided in the utilized internet browser, and getting back to the cart, where the buyer’s chosen good/s can be removed from the cart, reduced in their numbers, multiplied or complemented by further goods at any time.
The buyer can cancel the order process at any time by shutting down the internet browser.
When the buyer places an order with the vendor, he immediately receives a confirmation of the order via e-mail. The confirmation of the order does not constitute an acceptance by the vendor of the offer to buy, but a notification to the buyer, which confirms the receipt and the precise scope of the order to the buyer.
An effective sales contract between the buyer and the vendor only materializes when the buyer receives from the vendor – in addition to the confirmation of the order – an order confirmation via e-mail.
The contractual relationship is governed by German law, excluding the CISG.

Conditions of Payment

At the moment the buyer can only pay for the order by “PayPal” and “SOFORT-Überweisung”.

Delivery / Shipping Costs

We ship from monday to friday excluding bank holidays. Also, we close over Christmas. The days not available for shipping will be indicated in the order process.
Shipping of the ordered goods is performed by the vendor exclusively with DHL GoGreen, costs are 4,00 EUR per delivery.
The goods are delivered to the delivery address supplied by the buyer.
Usually the delivery is made inside of 1-3 days.

Incorrect addresses given by the buyer in an order can lead to delayed deliveries. In this case the vendor will do his best to complete delivery, but will not refund payments. The complete shipping costs will be charged.

The package has officially been delivered as soon as it has been received by the buyer or a stand in recipient (for instance a neighbour). The vendor is not responsible for spoiled goods should the order not be received at its destination.
The vendor is not responsible for possible damage to the contents during shipping. Damage to packages should be registered with the delivery company.
Should you want to order packages with more than one destination, please make separate orders.

Allergy Information

All our products are made in a bakery that handles milk products, wheat products and nuts. During normal kitchen operations, there is a possibility for food items to come into contact with milk products, wheat gluten/proteins, or nuts. However unlikely, we are unable to guarantee that any product is completely free of the listed food types.

Prices

All prices quoted in the online shop of the vendor are not binding and include the statutory value added tax applicable at the time and exclude shipping and handling.

Reservation of Proprietary Rights

The goods remain the property of the vendor until the payment is made in full.

Warranty Rights / Withdrawal

The statutory warranty rights shall be valid.

Information concerning right of withdrawal: The buyer can revoke the contractual agreement in writing (e.g. letter, fax, e-mail) within 14 days without statement of reasons or – if the customer receives the goods before the end of this period – also by returning the goods.

Legal exclusion of the right of revocation:

The right of revocation, unless otherwise provided, does not exist in the case of
– an order of goods, which are made according to specifications of the customer or clearly are tailored to the personal needs or
– which are not suitable for a return due to their condition or
– are easily perishable or
– whose expiration date would be exceeded (§ 312d (4) no. 1 BGB).

For those reasons the right of withdrawal is not valid for our products.

Data Protection

Customers data is saved in our databank. All information will be treated confidentially. There will be no transfer of data to third parties.

Language

The contract language is German.

Applicable Law

The contractual relationship between the vendor and the buyer shall be governed by the law of the German Federal Republic to the exclusion of the provisions of the UN Convention on Contracts for the International Sale of Goods. Excluded from the choice of law are the strict stipulations of the customer protection law of the country, where the customer has his habitual residence.

Place of jurisdiction for all disputes arising from the contractual relationship between the vendor and the buyer is the seat of the vendor, in as far as the buyer is a merchant, a legal person under public law or special fund under public law.

Serverability Clause

Should one or more of these General Terms and Conditions be or become invalid, this does not affect the validity of the remaining provisions of the General Terms and Conditions.